Commander Connect 4 Analogue Line and 6 Phone System GST & Delivery Incl

  • Model: ZCG-qtw-1311471
  • Availability: In stock
$207.48
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Item specifics

Brand: Commander Product Type: Business Telephones
Colour: Black Included Handsets: 6
Features: Auto Attendant, Call Distribution, Caller ID, LCD Display, Manufacturer's Warranty, Music on Hold, Speakerphone, Speed Dialing/Calling, Wall Mountable Type: Telephone System
MPN: 1800909099 Multi-Line Operation: Yes
Model: Connect UPC: Does not apply




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Item Description



Commander Connect Business Telephone System Package.

6 Months Warranty

Please Note: Commander Connect CCU's may take up to 2 weeks to arrive after purchase, due to wait on shipment.

This system comes with the following components.

1 x Commander Connect telephone Controller

2 x 2 Port Analogue line module

6 x Commander 8 Button Display Phones

Please note this package does not include installation but we do have packages including install in our shop.

All items are sold and shipped from our Terrigal NSW warehouse.

These phones have been professionally refurbished. This process includes new cords and paper & plastic sets. The Phones are then shrink-wrapped and individually boxed.

System Information.

The Commander Connect Telephone System is an ideal choice for the small to medium business. It comes configured as 0x8 and, with the addition of ports modules, it can be expanded to up to 40 extensions and 6 lines of ISDN2 or 8 lines of analogue and it will even allow you to use up to 15 lines of ISDN30. The system represents true value for money offering many high end features for a price that will match almost any budget.

The system is compatible with a great range of highly featured phones. The 8 Button and 16 Button phones both offer full key and lamp facility as well as a fully menu driven feature list. Traditionally these have been sold as operator phones but with these feature phones now available for a very reasonable price they are becoming the phone of choice. There are also a lower priced range of phones available. The MK1 and MK2 feature phones will both also work very well with the system but will limit your access to some of the system’s features. We also stock a really good range of simple phones that integrate well with the system. If you have a tight budget these are well worth considering as it will significantly reduce the cost of your investment.

Three Voicemail Modules are available for the Connect Telephone System, 2 port 2 hour recording, 4 port 4 hour recording and an 8 port 20 hour module. The 8 port also includes an option for adhoc call recording. This module also has the Auto Attendant feature on it and this will allow you to route your calls straight to the correct extension. You can customise this with your own voice. All of the Voicemail Modules will also integrate with the handsets via both a broken tone and a message light to indicate a new message.

With the addition of a Broadband Module you can add 2 VoIP phones to the system and if you need more than 2 then a Broadband + module, which will allow you to connect up to 12 remote IP extensions, is needed. The benefit of these phones is that as long as you have a fixed IP address you can make calls just by plugging the VoIP phone into your router anywhere in the world.

For the custom touch you can have your own music played to your customers. To do this all you need is an internal Music on Hold Module and a music source. If you don’t want this feature then you can use hold music which is built in to the system.

This system is packed with features like speed dials, transfer calls to outer extensions, call hold, deflecting calls to voicemail, night service, group diverts, easy to set up ring groups, hunt groups, head set button, internal and external conference calls, cli store, paging, LCR, auto answer, background music, do not disturb, extension lock, day night and weekend service, individual voicemail boxes, system voice mail box for either information only or voice recording and a courtesy service.

With the addition of the Hospitality Software this system is also ideal for use in small to medium sized guest houses or hotels. It enables you to check your guests in and out and prepare phone bills at the checkout stage. A serial printer or connection to a PC with hyper terminal configured would be needed along with a Programming Lead.

This system is quite simple to install and relatively simple to program. We have an in house support team as well as bespoke maintenance packages that you will find useful. See our Installation and Maintenance page for more information.

The only negative point the Commander Connect System has is that the Programming Lead, which is available separately, requires a computer to have a serial port there are lots of serial to USB converters about but most of them don’t work. We have found that the Belkin adaptor works very well. However this issue can also be overcome by using the main phone to programme the system although this can be a little restrictive when programming advanced features.



Top Tips

if you’re running windows 7, set the compatibility mode when you install the driver to XP service pack 3.

If the ringer does not work when installing SLT phones, change the extension power settings.

If you see a line key illuminated for around 45 seconds after a call is terminated this is probably because “Guarded Clear” is enabled in default for PSTN lines. The remedy is to go into programming, select lines, select PSTN lines and untick “Guarded Clear”.

If the date and time on your system from those on your featurephones this will be because calls were in progress on the featurephones when the system time and date were changed and the changes won’t show on the telephones until the calls have ended.

If Caller Display won’t work on your featurephones, even though you have requested it, you will need to check that it has been switched on at the telephone exchange and on the Commander Connect System. To check how to programme the system, refer to the Owner’s Manual and the details are in the section Additional Call Features, Displaying Caller Numbers.

If you notice a constant noise coming from a featurephone speaker when the phone is not in use it is because Commander Connect includes the option to play the music through the featurephone speakers when calls are not in progress. You can only use this feature if you already provide an external music source such as a CD player for music-on-hold. If the feature is turned on and no external music source is provided the speakers may make a low level noise. To stop this, select the Program key on the featurephone, scroll down and select Background music, and select off.

We upgrade the systems to the latest firmware release and if you purchase Voicemail we match it to the system. This system represents great value for money.

System Technical Specification

ISDN 2 Lines

Max 6 ISDN2e

ISDN 30 Lines

Max 15 Channels

Analogue Lines

Max 12 Loop calling lines

Extension Capacity

Up to 40 Feature phones, up to 40 standard 2-wire apparatus, max 8 V16 XP console – additional

Extension Loop Resistance

67 ohms (0.4 km) 4-wire Feature Phones, 336 ohms (2 km) Standard Telephone

Extension REN

2 (up to a system max. REN of 40) with a maximum of 16 extensions ringing for a single call

Central Bell

May be connected to any extension on the system

Extension Cabling

Standard 4 wire twisted pair 0.5 mm2

Central Control Unit (CCU) 008

HxWxD: 390mm x 295mm x 160mm

Maximum Capacity System 15+40 CCU

HxWxD: 390mm x 595mm x 160mm

Growth

Customers should allow for growth of system to maximum size when positioning CCU on the wall.

Battery Back-up (where fitted)

12 V/7.2 AH

Standard 2-wire Telephone Signalling

DTMF with Timed Break recall

Voicemail Capacities

40 Individual User Mailboxes

10 Phantom Voice Boxes

20 Group Boxes

1 System Mailbox (answering machine)

2 Ports: 2 Hours Messaging Capacity

8 Ports: 20 Hours Messaging Capacity

Maximum Message Length - defaults at 1 minute but is programmable up to 5 minutes

Music on Hold

Internal & External calls, music or tone

Package Terms

Install is based on using existing telephone cabling. If new cable runs are required you will need to purchase aditional cable points from our eBay store. System trainning will be given on the day of install. The package is covered by a 6 month return to base warranty. If maintenance is required this can be purchased from our eBay store.





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All our hardware is tested and refurbished in our purpose built Erina warehouse. Telephones have both curly and line cords removed and replaced. The replacement cords we use are 3 meters in length when fully extended and 50cm when coiled. These are the same cords we sell in our cordage listing.

The phones are then sanitized and cleaned to look as new as possible. New papers and plastic covers are then added. The phones are then passed through to quality control to make sure our standards are maintained. We then test the phones again before individually shrink wrapping and boxing.

Cards and Control units are electronically tested and when possible firmware is upgraded to the latest version. These then come delivered in anti-static bags. For several years we have tweaked our process to obtain as close to perfection as humanly possible. This has helped us grow rapidly in to a market leader in the refurbished telecoms market. The photos contained on this site are indicative of the refurbishment process. Our phones are graded as follows

A Grade: Very good condition.

B Grade: Good working order with some marks or discoloration.

C Grade: Good Working order but poor cosmetics and possible missing parts.

Unless stated we do not include power supplies with any of our phones. This is because most phones now support POE (Power Over Ethernet).

We specialize in Business Telephone Systems and Hosted IP Telephone Systems. The majority of phones we sell will not work on a standard PSTN line. If you are unsure of your line type please contact us via Ebay message before you purchase.

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